Strategize. Streamline. Succeed.
You’ve built a successful business, but you’re ready for more. Imagine having the freedom to scale without sacrificing your personal life, achieving those bold dreams with ease.
As an Online Business Manager and Systems Strategist, I specialize in taking your business to the next level. Think of me as your strategic partner, here to streamline your operations, optimize your systems, and provide expert guidance.
If you ever find yourself saying, “There aren’t enough hours in the day,” or feeling like you’re “stuck in the weeds,” I’m here to help. Let’s partner to surpass your business goals and reclaim your time.
Hi, I’m Bai-Leigh
Welcome to Valley Virtual Operations!
You’ve already made impressive strides in your business, but you know there’s still so much more you want to achieve. Imagine scaling your business to multiple six or seven figures while cutting your workweek down to just 20 hours. If you often feel overwhelmed by the endless tasks on your plate or find yourself buried in the details instead of steering your business toward growth, I’m here to change that. As your Online Business Manager, I’ll help you optimize your operations, free up your time, and achieve more than you ever thought possible. Together, we’ll not just reach your business goals—we’ll surpass them.
Bai-Leigh
How I Can Help Your Business Thrive
My services go beyond ticking off tasks—they’re about creating systems that free up your time and energy. From streamlining operations to managing day-to-day details, I’m here to keep your business running smoothly so you can focus on what you love most.
Systems
Audit
Say goodbye to inefficient systems and outdated software. With this Systems Audit, you’ll gain clear insights into exactly where your processes need improvement and receive tailored recommendations for the software that will best serve your business. I’ll provide a step-by-step action plan that makes implementing these changes easy, so you can start saving time and boosting productivity right away.
Strategy
Session
Get a customized strategy session tailored to your specific needs. Whether you want to refine your goals, address hiring challenges, streamline processes, scale your business, or implement automations, we’ll dive deep into what matters most to you. By the end of our session, you’ll have a clear action plan, newfound clarity, and the confidence to move forward without the overwhelm.
Process
Build Out
Transform your business with a complete process Build-out. I’ll design and implement a critical process for your business, such as a streamlined customer journey or an efficient CRM system. You’ll walk away with a fully developed process that not only boosts efficiency but also ensures consistency and scalability. Say goodbye to process gaps and hello to a smoother, more organized business operation.
Online Business
Management
As a business owner, managing day-to-day operations can consume your valuable time and energy. What if you could focus solely on your zone of genius and the parts of your business you’re passionate about? As your Online Business Manager, I handle the daily grind—everything from team management to systems implementation—so you can dedicate more time to what you do best.
The Three Essential Processes Your Business Needs to Scale
In just 25 minutes, you will have the top three processes created in your business to help scale your business to six or seven figures. Here’s what you’ll learn;
Unlock the 3 Critical Processes Every Business Needs to Scale
Discover the essential systems that will take your business from overwhelmed to optimized and ready for growth.
Transform Chaos into Clarity with Simple, Actionable Processes
Learn how to streamline the three most important processes with strategies you can implement right now.
Build a Business That Runs Efficiently
Learn the art of ongoing process optimization so you can focus on what truly matters—growing your business.
Sign Up to Watch the Webinar
LATEST REVIEWS
Don’t just take my word for it—hear how my services have transformed businesses like yours. Check out the glowing feedback from my amazing clients who’ve experienced smoother operations, more clarity, and faster growth.
Gillian
★★★★★
I’ve been working with Bai-Leigh for the past year and have really enjoyed the experience. She’s gone above and beyond and really sought to meet and exceed expectations. I always appreciate the effort she brings. She’s an excellent communicator and very professional.
Colleen
★★★★★
Bai-Leigh has been a huge help in my business. She has truly allowed me to continue to work in my zone of genius. With this extra help I have been able to further scale my business, which would not have been possible without Bai-Leigh’s help! I’m truly grateful for her continued support in my business!
Jena
★★★★★
Bai-Leigh has been a lifesaver for my business. I run a course business with a lot of moving parts and can be a little disorganized ????
Hiring Bai-Leigh has been incredible and allowed me to focus on growth vs. the smaller details. She answers all of my customer service emails, deals with failed payments, helps get my podcast up and ready for listeners, helps me organize projects, etc.
In addition to attention to detail, one of the things I really appreciate about Bai-Leigh is her proactiveness when it comes to anticipating issues and making adjustments before things become problems. She is amazing and I highly recommend her.
Sara
★★★★★
Bai-Leigh is AMAZING to work with! Not only is she personable and a valuable asset to any team, she is organized and does an impeccable job of managing a variety of team members and projects.
Bai-Leigh started on my team and, with minimal direction, was able to complete tasks properly and on-time. She has made my life SO MUCH easier and her assistance has allowed me to get back to the things in my business that I truly enjoy doing.
Hire Bai-Leigh! You’ll be happy you did!
You’ve put a lot of effort and passion into building your business, and you’re ready for the next level. But despite all your hard work, something still feels like it’s missing. That’s where I come in.
Imagine having:
Clearer Systems that eliminate chaos and increase efficiency
Strategic Guidance that helps you surpass your revenue goals
Increased Capacity to attract high-value clients and grow your business
More Time to focus on your unique strengths and what you truly love about your work
A Scalable Framework that supports sustainable growth and adapts to your evolving needs
Let’s uncover the missing piece together and transform your business into a well-oiled machine. It’s time to partner with a strategist who can propel you towards your biggest goals and ensure sustained success.
WELCOME TO THE BLOG
Here, you’ll find valuable insights, tips, and strategies to help streamline your business, optimize systems, and enhance your operations. Whether you’re looking to improve efficiency, stay ahead of the latest trends, or gain clarity on business processes, this is the place to find practical advice and actionable takeaways.
Key Systems You Need for a Successful Course Launch
Launching a new course is no small feat. However, these key systems will make your next course launch a rousing success.
How to Create Your Own Onboarding Process
There are a hundred ways to onboard a client, but they won’t all work for your business.
So, here’s what I do.
Why Your Poor Client Experience is Costing You Money
Don’t let a poor client experience cost your business money. Use these tips to create your ideal process and help your business shine.
5 Things Every Team Meeting Should Have
Do you feel your team meetings aren't as productive as they could be? Or maybe you're finding yourself in too many meetings that could be emails. Trust me, you're not alone. Meetings aren't supposed to be something you dread. Instead, they should be safe,...
Streamline Your
Systems Newsletter
Get tips, tricks, and strategies to streamline your systems, optimize your processes and save hours of your time each week.
STREAMLINE LIKE A PRO
The Shop
Explore my highly curated process templates designed to simplify, organize, and save you time. Get the tools to build efficient systems without starting from scratch.
Business Essentials Templates
Get your hands on the exact templates I use daily to keep my business running like a well-oiled machine. Designed for both service-based and e-commerce business owners, these templates cover all the essentials: lead generation and follow-ups, quarterly planning, customer journeys, and monthly financials. With everything you need to streamline your processes in one place, it’s time to work smarter, not harder.
Social Media Marketing Templates
Take the guesswork out of social media marketing with these powerful templates that cover it all: a complete social media process, ideas for creating different types of content, automations, engagement, repurposing workflows, and more. Whether you’re building your brand or streamlining your workflow, these templates will save you time and help you show up consistently with ease.
WANT TO KNOW MORE?
Schedule a Discovery Call With Me!
In this call, we’ll dive into your current challenges, identify areas for improvement, and explore how streamlined systems can save you time and boost your growth. It’s a no-pressure conversation designed to help you gain clarity on what’s holding you back and how we can work together to move you forward. Let’s figure out if I’m the right fit to make your business run like clockwork!
(I believe in transparency and if we’re not a good fit I will tell you so and refer you to someone I believe will be able to take better care of you).
Schedule A Discovery Call